Change things up

Fractaldev enables small and mid-size businesses to reinvent their business models with our technical Business Process Outsourcing (BPO) solutions.

Our service-based approach provides integrated solutions so you can dedicate your time and energy to the very important task of running and growing your business.


Fractaldev provides a full range of services to support your growing business.

Humanize your campaigns. We don't do bots.
We practice professional, warm, conversational engagement with your customers


Fractaldev provides an affordable solution for companies looking to support and grow their business.

As we mentioned, we don't do bots. Our agents aren't just script readers. We look for team members who are warm and friendly, and can engage with your customers on a more personal level, regardless of whether your campaign is inbound or outbound.

We take each campaign seriously, and we manage your team of agents to maximize output and minimize challenges.

What we offer

  • Reliable 24-7-365 solution
  • Professional management staff educated and trained in the US
  • Hand-selected experienced resources matched to your campaign requirements
  • Fluent in written and spoken English with solid communication skills
  • Dedicated team 100% focused on your campaign
  • Strong work ethics, loyalty and positive attitude

Integrated solutions provider - We take the load off your hands so you can dedicate your time and energy to growing your business.

Contact Us to learn more about our Call Center Services

Inbound Services

  • Interactive Voice Response (IVR)
  • Front end messaging and call routing
  • Technical support and help desk
  • Live web chat and email response
  • Inbound answering service
  • Customer service
  • Telemarketing solutions
  • Customer acquisition
  • Customer care
  • Direct response
  • Up sales and cross sales
  • Reporting
  • Order taking and fulfillment
  • Appointments/Reservations
  • Billing and payment support
  • Dedicated inbound lines including international and toll-free

Outbound Services

  • Lead generation
  • Lead qualification
  • Account profiling
  • Appointment setting
  • Surveys

Web Development
Optimized for desktop and mobile

Web Development


The use of mobile devices to surf the web is growing exponentially. However, much of what is out there was not designed to accommodate easy viewing on these mobile devices and requires the user to scroll back and forth on the screen in order to view the content.

Stay competitive and put your business in the hands of your users by making it easy for them to view what you have to show them. By updating your brochure site to a modern responsive design, your site automatically resizes to the screen from which it is being viewed thus giving your viewers a more optimal and interactive experience.

We can create or revamp your brochure type website with Wordpress using the RAD (Rapid Application Development) model, which is based on the concept that higher quality products can be created using processes that expedite that development.

What this means for you

  • • Quality website for less time, less cost
  • • Our process ensures that you get a fully optimized site, from page loading to indexing on the web

It's time to move things up.

Contact Us to learn more about our Website Development Services Services

Our Work

Outsourcing in the Philippines

The Philippines is now the leading Business Process Outsourcing destination worldwide.

It is clear that the Philippine BPO industry is the top choice of North American and Australian markets.

Why Bacolod

• Bacolod is on the list of top BPO destinations worldwide and is growing as a city

• The management team is from Bacolod and we want to contribute to the development here by creating jobs and bringing revenue into the area

• Less competitive environment as opposed to major BPO centers where there is quite a bit of employee turnover

More idyllic setting for our workforce compared to the rat-race pace in bigger cities like Manila and Cebu

• Less traffic

• No issue of flooding within the city proper and the massive challenges it creates that affect productivity

• Great place to raise a family

• Less travel time

• Lower cost of living


Contact Us

Send a Message